Privacy

Privacy Policy

This is the launch-stage privacy policy for Wood Mouse and The Wood Mouse website. It explains what information is collected, why it is collected, and how it is handled.

Who this policy applies to

This policy applies to Wood Mouse, the website at woodmouse.co, and related contact, intake, and coaching interactions.

What we collect

We may collect information you provide directly, including:

  • • name or identifier
  • • contact details
  • • information submitted through the intake form
  • • communications in Discord or by email related to the service
  • • payment-related information handled through third-party processors such as Stripe

Why we collect it

  • • to assess fit for services
  • • to deliver coaching, triage, and related support
  • • to communicate about enquiries, payments, and ongoing work
  • • to improve service quality and internal operations
  • • to protect the website and service from abuse or spam

Third-party services

The service currently relies on third-party providers including:

  • • Vercel for website hosting
  • • Supabase for intake storage
  • • Resend for notification email delivery
  • • Stripe for payment processing
  • • Discord for coaching delivery and communication
  • • Cloudflare Turnstile for spam protection when enabled

These providers may process relevant data in accordance with their own policies and terms.

Payments

Payment details are handled by Stripe. Wood Mouse does not store full card details directly.

Data retention

We retain submitted information for as long as reasonably necessary to assess enquiries, deliver services, maintain records, and manage follow-up or administrative needs.

Contact

For privacy-related questions, contact woodmouseco@proton.me.